FAQ

    • What happens when I schedule a consultation?
        A Project Developer will contact you to set up a time to come to your home to:

      • Review your design and the existing conditions of your space
      • View samples of the materials you selected and modify if needed
      • Verify measurements and identify any potential construction challenges
      • Review the construction contract

       

    • What is included in the price I receive in the online design planner?
      Everything. We’ve worked hard to take a complicated process and display it in a user-friendly way. When you give us accurate information about your existing space, the price you see is the price you pay for a complete remodel.

 

    • How can I be confident in my design and product selections?
      Use the online design planner tool to visualize your new bathroom. During your in-home consultation, our Project Developer will review and confirm your product selections and color choices, so you can be confident in the final design.

 

    • What if I can’t answer some of the questions about my space?
      No problem. We review and double-check everything during your in-home consultation.

 

    • When does demolition and remodeling begin?
      Construction typically starts six weeks after the contract is signed.

 

    • How long will it take to remodel my bathroom?
      The actual construction of your bathroom – from demolition to complete installation – will take two to three weeks.

 

    • Who will build my bathroom?
      The construction is performed by Case Design/Remodeling professionals who are master craftsmen, are vetted, insured and licensed. They are friendly and respectful, and have an average of 21 years of experience.

 

    • Is there a warranty?
      Absolutely. Our work is backed by an extensive 5-year warranty package that covers everything we supply and install.

 

  • Why do you ask for my zip code?
    Our bath remodeling service is only available in the DC Metro area.